Yum.AI for small businesses

MERIT Innovation in Digital Experience

Case Film

Case Board

Yum.AI for small businesses - Case Study Board.jpg

Agency

Grab

Client

Grab

Product/Service

Food delivery

Brief

Problem:Small restaurant owners can’t afford professional food photoshoots (that cost RM100,000 on average!) That’s why many of them don’t have photos for their GrabFood menus. Truth is, even if they had pictures, they don’t really know how to upload them.60% of GrabFood merchants don’t have photos. But 82% of people would order food based on photos alone.

Solution

Introducing Yum.AI—A photo engine powered by generative AI, that generates and deploys hyperlocal dish images. Why hyperlocal? Because AI doesn’t do Asian (well). Especially when local food is like Kerabu Perut (Spicy Beef Tripe Salad), Telur Bistik Ayam (Omelette with Saucy Chicken), Puyuh Masak Pedas (Spicy Cooked Quail), Sambal Kerang (Cockle Sambal)...well, you get the gist.

Credit

ECD: Carina Teo
CD: Neo Ming Yi
Copy: Melinda Foo
Art: Nikiee Mahmud
Producer: Ang Hui Yun, Edison Tan
Merchant Operations Team: Jia Yi How, Rachel Ooi, Amsyar Norzamini, Fatin Farif, Nurul Azmi
Marketing: Sulin Lau, Nabil Fauzy, Anna Kee